Last updated: February 2021
We respect your privacy and are committed to protecting it through our compliance with this policy. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it.
OUR PRINCIPLES REGARDING PRIVACY AND DATA PROTECTION
Lawfulness, transparency and fairness;
Confidentiality and integrity.
Your privacy and security are of the utmost importance to us. We will always follow these principles.
WHAT INFORMATION DO WE COLLECT AND PROCESS
We collect information from and about users of the Site:
- Directly from you when you provide it to us;
- Automatically when you use the Site (some information – such as IP address and/or browser and device characteristics).
DATA WE COLLECT FOR OUR ANALYTICS
Device info including the device model and IP address;
UI activity events (e.g. clicked on active buttons/ elements of the Site, our HTML emails): information about your interactions with the Site (including the date and time of any requests you make).
Inferences drawn about your interests and preferences based on your usage of the Site:
Certain technical data, which may include:
online identifiers including cookie data and IP addresses;
information about the types of devices you are using such as unique device IDs, network and device performance, browser type, language, information enabling digital rights management, operating system;
your non-precise location, which may be derived or inferred from certain technical data (e.g., your IP address, language setting of your device).
INFORMATION YOU PROVIDE TO US
When you are filling out the Site`s forms, we may ask you to provide information (a) by which you may be personally identified, such as name, email address, or any other personal or personally identifiable information under applicable law (“personal information“), and/or (b) that is about you but individually does not identify you.
INFORMATION COLLECTED AUTOMATICALLY
You voluntarily consent to the collection, use, and disclosure of such personal information by providing personal information to us and by continuing to use the Site. Without limiting the aforesaid, if appropriate, you may be asked to provide your consent when we collect, use, or disclose your personal information in particular circumstances. Take into account, occasionally, your consent will be implicit through your conduct with us in the case the purpose of the collection, use, or disclosure is clear and voluntarily provided by you.
INFORMATION FROM OTHER SOURCES
COOKIES, INFORMATION COLLECTION AND TRACKING TECHNOLOGIES
You can refuse certain cookies is set here
Web Beacons. Parts of the Site and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related Site statistics (for example, recording the popularity of certain Site content, features, functionality, and services, and verifying system and server integrity).
Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our websites.
We automatically collect certain information when you visit, use or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
Note: that certain cookies are necessary to enable the website to operate and refusing or disabling some or all cookies may limit your ability to make use of the Site.
From time to time, we may use your personal information to generate Aggregated Data for internal use and for sharing with others on a selective basis. “Aggregated Data” means records that have been stripped of information potentially identifying customers, landing pages, or end-users, and which have been manipulated or combined to provide generalized, anonymous information. Note: that any such aggregated data will not include any personal information and we will never make it available to third parties to use for their own purposes.
DISCLOSURE OF YOUR PERSONAL DATA
We are not in the business of selling your information. We do, however, need to disclose your Personally Identifiable Information in a variety of circumstances in the ordinary course of operating our business. For example:
Feelzing.com may share information with a parent company, subsidiaries, joint ventures, or other companies under common control with us.
Feelzing.com may provide Personally Identifiable Information to trusted partners who work with or on behalf of Feelzing.com pursuant to confidentiality obligations. These companies may use your Personally Identifiable Information to help Feelzing.com communicate with you about Feelzing.com. However, these companies do not have any independent right to share this information.
Feelzing.com may work with third-party service providers to provide web service hosting and maintenance as well as other services for us, such as payment processing. In the course of performing services for Feelzing.com, these providers may have access to or process your Personally Identifiable Information. Generally, these disclosures are made under terms comparable to this policy, and the recipients are limited to using the information for the purpose for which it was provided.
Feelzing.com may also disclose your information in the good-faith belief that we are required to do so by state or federal law, or in response to a court order, judicial or administrative subpoena or warrant, or to otherwise cooperate with law enforcement investigations. Feelzing.com also reserves the right to disclose information as is necessary to protect Feelzing.com or others from fraudulent, abusive, unlawful or otherwise inappropriate uses of the website; to investigate and defend ourselves against third-party claims or allegations; to protect the security or integrity of the website; or to protect the rights, property, security, and/or safety of Feelzing.com, our users, or third-parties.
We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.
The following personal data will only be shared with the categories of recipients outlined in the table below if:
you choose to make use of a specific Site feature where sharing of particular personal data is required for the proper use of the Site feature; or
you grant us your permission to share the personal data, e.g., by selecting the appropriate setting in the Services or authorizing Us through a presented consent mechanism.
In addition, we may disclose personal information for the following categories of recipients and the following reasons:
|Service providers||We work with service providers that work on our behalf which may need access to certain personal data in order to provide their services to us. These companies include those we've hired to provide customer service support, operate the technical infrastructure that we need to provide the services, assist in protecting and securing our systems and services, and help market own products and services as well as partner products, services, events, and co-branded promotions in which we involved.|
|Advertising partners||We work with advertising partners to enable us to customize the advertising content you may receive on our Site. These partners help us deliver more relevant ads and promotional messages to you, which may include interest-based advertising (also known as online behavioral advertising), contextual advertising, and generic advertising on the Site. We and our advertising partners may process certain personal data to help Feelzing.com understand your interests or preferences so that we can deliver advertisements that are more relevant to you.|
|Law enforcement and data protection authorities||We may share your personal data when we in good faith believe it is necessary for us to do so in order to comply with a legal obligation under applicable law or respond to valid legal processes, such as a search warrant, a court order, or a subpoena. We also may share your personal data where we in good faith believe that it is necessary for the purpose of our own, or a third party’s legitimate interest relating to national security, law enforcement, litigation, a criminal investigation, protecting the safety of any person, or to prevent death or imminent bodily harm, provided that we deem that such interest is not overridden by your interests or fundamental rights and freedoms requiring the protection of your personal data.|
|Business Transfers||We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.|
HOW DO WE USE YOUR INFORMATION
Feelzing.com uses the collected data for the following purposes:
to provide and maintain the Site;
to provide information that may improve the Site;
to notify you about changes or additions to our Site;
to compile aggregate data about Site traffic and Site interaction so that we can offer better services;
to assess services levels, Site traffic, and popularity of different Site`s options;
to provide customer support;
to carry out our marketing activities;
to respond to claims of any violation of our rights or those of any third parties;
to protect the rights, property, or personal safety of you, our visitors, other users, and our business;
to send you marketing and promotional communications (for Business Purposes and/or with your Consent). We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt-out marketing via firstname.lastname@example.org emails at any time;
to send administrative information to you (for business purposes, legal reasons, and/or possibly contractual). We may use your personal information to send you a product, services, and new feature information and/or information about changes to our terms, conditions, and policies;
deliver targeted advertising to you (with your Consent). We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness;
to protect our Site (for Business Purposes and/or Legal Reasons). We may use your information as part of our efforts to keep our Site safe and secure (for example, for fraud monitoring and prevention);
send you related information, such as updates, security alerts, and support messages;
in all of the above cases and purposes, we may analyze, profile, and segment all collected data, including for the purpose of estimating our audience size and usage patterns.
Feelzing.com may use your email address or other Personally Identifiable Information to send promotional emails related to products or services that we think may interest you. You may have the ability to opt-out of receiving some of these communications by updating your account settings through the website or clicking on links embedded in such messages.
Feelzing.com may use Personally Identifiable Information to personalize your experience of the Site. For example, when you buy in to the Site, we may welcome you back by name, and present you with a customized user interface.
We may periodically communicate with you via email address you provide for us regarding your transactions, orders, our products, services, updates, news, events, etc. We may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site. If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt-out of receiving future emails or you can communicate with us and tell us not to communicate this information to you. We will process your request within a reasonable time after receipt.
Note: that you will continue to receive transaction-related emails regarding the Site you have requested, including information specific to your account, planned Services suspensions, and outages, updates to our Terms or this Policy. We will attempt to minimize this type of communication to you.
HOW DO WE PROTECT YOUR INFORMATION
We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process which included:
using secure shell protocol (SSH);
Secure Socket Layer (SSL);
access control (physical and technical);
The protection of your personal information is important to us. We maintain appropriate safeguards and current security standards to protect your personal information from unauthorized access, disclosure, or misuse, such as using Secure Socket Layer (SSL) encryption for all supplied sensitive/credit information. However, no system can be completely secure, and we cannot ensure or warrant the security of any information you provide to us. While we take meaningful steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure. We do not accept liability for unintentional disclosure.
However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.
Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through the Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
We are not responsible for the safety of any information that you share with third-party providers who advertise but are not affiliated with, our Site.
Also, Feelzing.com works with vendors and partners to protect the security and privacy of user information.
When you use or access Site or its/their content, certain third parties may use automatic information collection technologies to collect information about you or your device, or you may otherwise be accessing and using third-party platforms, software, and applications.
Full list of third-party you can find here: "Disclosure of Your Personal Data".
DATA TRANSFERS AND INTERNATIONAL DATA TRANSFERS
We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.
We only share and disclose your information in the following situations:
Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer services, and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand online activity. Unless described in this Policy, we do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions (e.g. postal services, courier services, etc.).
With your Consent. We may disclose your personal information for any other purpose with your consent.
Our servers are located in the USA. If you are accessing our Site from the outside USA, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information in other countries. In such instances, Feelzing.com shall ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that appropriate contractual, technical, and organizational measures are in place.
If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States, which does not have the same data protection laws as your jurisdiction, and by providing your personal data you consent to:
Adequate safeguards that our partners may use include standard contractual clauses approved by EU Commission.
When we transfer personal data from the European Economic Area to other countries, we use appropriate legal mechanisms to help ensure all applicable laws, rights and regulations continue to protect your data.
Such measures implementing the European Commission's Standard Contractual Clauses for transfers of personal information between us and our third-party providers, which require all such recipients to protect the personal information that they process from the EEA in accordance with European data protection laws. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.
AGE OF CONSENT
We do not knowingly collect, maintain, or use personal information from individuals under the age of consent (18 years of age). If you have reason to believe that anyone under the age of consent has provided us with personal information, you may contact us immediately. If we become aware that we have collected any personal information from individuals under the age of consent we will promptly take steps to remove and permanently delete such information.
YOUR RIGHTS AND OPTIONS
You have the right to opt-out of marketing emails and other direct marketing (if any);
Access the personal data we hold about you. If you request, we will provide you a copy of your personal data in an electronic format; and
You also have the right to correct your data, have your data deleted, object to how we use or share your data, and restrict how we use or share your data. You can withdraw your consent, for example by turning off cookies in your browser settings. We will respond to all requests within a reasonable timeframe. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please let us know. You may also contact your local data protection authority within the European Economic Area for unresolved complaints.
All these rights may be fulfilled by you simply via sending us an email with the relevant request to email@example.com
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use our Data Protection Office - firstname.lastname@example.org. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here.
WHAT DATA PROTECTION RIGHTS YOU HAVE UNDER GENERAL DATA PROTECTION REGULATION (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Feelzing.com aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
The General Data Protection Regulation or "GDPR" gives certain rights to individuals in relation to their personal data. Accordingly, we are happy to offer transparency and access controls to help users take advantage of those rights. As available and except as limited under applicable law, the rights afforded to individuals are:
Right of access - the right to be informed of, and request access to, the personal data we process about you;
Right to rectification - the right to request that we amend or update your personal data where it is inaccurate or incomplete;
Right to erasure - the right to request that we delete your personal data;
Right to restrict - the right to request that we temporarily or permanently stop processing all or some of your personal data;
Right to object - the right, at any time, to object to us processing your personal data on grounds relating to your particular situation; the right to object to your personal data being processed for direct marketing purposes;
Right to data portability - the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service; and
Right not to be subject to automated decision-making - the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.
We will process your requests to us within 30 days. We will also notify a relevant supervisory authority within 72 hours from a breach related to your personal information that we hold.
We have assigned a Data Protection Officer (DPO) who may be reached via email@example.com
However, you can also contact and have the right to lodge a complaint with your local Data Protection Authority.
Additional privacy rights under the California Consumer Privacy Act (CCPA) can be found in California Online Privacy Protection Act Compliance section, which contains supplemental disclosures relating to the processing of your personal data.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE
The California Code of Regulations defines a "resident" as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
All other individuals are defined as "non-residents."
Beginning January 1, 2020, the California Consumer Privacy Act ("CCPA”) gives California residents certain rights with respect to the processing of personal data (known as “personal information” under the CCPA).
If you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal data.
The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under Disclosure of Your Personal Data section.
If you are a California resident and would like to make such a request, please submit your request in writing to us via firstname.lastname@example.org
If you are using an authorized agent to exercise your right to opt-out, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Personal Information Collected and Processed
Requests to Exercise Your Rights
Disclosures of Personal Information for a Business Purpose
Sale of Personal Information
Personal Information Collected and Processed
Requests to Exercise Your Rights
RIGHT TO KNOW REQUEST - Under the CCPA, you have a right to request information about our collection, use, and disclosure of your personal information over the prior 12 months, and ask that we provide you with the following information:
- Categories of and specific pieces of personal information we have collected about you;
- Categories of sources from which we collect personal information;
- Purposes for collecting personal information;
- Categories of third parties with which we share personal information;
- Categories of personal information disclosed about you for a business purpose.
If applicable, categories of personal information sold about you and the categories of third parties to which the personal information was sold, by category or categories of personal information for each third party to which the personal information was sold.
To make a verifiable request for information about the personal information we have collected about you, please to make a request by using email@example.com.
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with the information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use the personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
RIGHT TO DELETE REQUEST - You also have a right to request that we delete personal information, subject to certain exceptions. You may exercise your right to delete emailing to firstname.lastname@example.org.
HOUSEHOLD REQUESTS - We currently do not collect household data. If all the members of a household make a Right to Know or Right to Delete request, we will respond as if the requests are individual requests.
REQUESTS, GENERALLY - Please note, if you do not have a user account, we will not have enough information about you to verify your Right to Know and Right to Delete requests, as we do not keep sufficient information necessary to reidentify and link you to a prior visit to the user services where data may have been collected. As such, we will be unable to verify and honor your requests. You may make a verifiable consumer request related to your personal information twice per 12-month period. We will not discriminate against you for exercising any of your rights under the CCPA.
REQUESTS MADE THROUGH AGENTS - You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.
Disclosures of Personal Information for a Business Purpose
Sale of Personal Information
We do not sell personal information. We have taken substantial steps to identify and remediate any data sharing arrangements that could constitute a “sale” under the CCPA.
While we do not sell any personal information, we do provide Usage Data to advertising partners to enable us to provide you with interest-based advertising. For more information on interest-based advertising, please see our Cookies Policy.
We will continue to update our business practices as regulatory guidance becomes available and provides clarity on what constitutes a sale transaction, particularly in the advertising ecosystem.
To exercise these rights, you can contact us by email at email@example.com. If you have a complaint about how we handle your data, we would like to hear from you.
DO NOT TRACK NOTICE
We don’t currently respond to Do Not Track and similar signals. Please go to All About Do Not Track for more information or use this form
CHANGE OF OWNERSHIP OR BUSINESS TRANSITION
In the event of a change of ownership or other business transition, such as a merger, acquisition, or sale of our assets, your information may be transferred in accordance with applicable privacy laws.
Note that if you ask us to remove your personal data, we may retain your data as necessary to comply with our legal obligations.
We process and for about 6 months store the pseudonymized data on the cloud servers with all necessary means and measures of data protection, let alone special requirements provided by GDPR (fraud, legal claim, etc.). Other than that, all personal data is deleted once the 6-month period is over.
If you request, we will delete or anonymize your personal data so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data, including situations such as the following:
- Where we need to retain the personal data for our legal, tax, audit, and accounting obligations, we will retain the necessary personal data for the period required by applicable law; and/or,
- Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.
CHANGES TO THE POLICY
TERMS OF SERVICE
If you have any requests for resolving issues (other than issues related to data protection) we encourage you to contact us through firstname.lastname@example.org.
Telephone: (408) 484-4808
If you are a resident in the European Economic Area, the "data controller" of your personal information is Thync Global Inc. with the address at 1906 El Camino Real, Suite 202 Menlo Park, CA 94027, EIN 81-2171549